Online Shopping Services

Secure Shopping

Shop with confidence on Kilimall's secure platform with buyer protection and quality assurance.

Safe Delivery

Your orders are delivered safely to our cyber cafe where you can pick them up at your convenience.

Personal Assistance

Our team provides personal shopping assistance and helps you navigate the online shopping process.

Order Tracking

We help you track your orders and keep you updated on delivery status throughout the process.

How to Shop with Stopper Tech & Kilimall

1 Create Your Kilimall Account

Visit www.kilimall.co.ke and click "Sign Up" to create your account. Use a valid email address and phone number that you can access easily.

Click "Register" on the top right corner
Fill in your personal details accurately
Verify your email address and phone number
Create a strong password for security

2 Set Up Your Address Book

This is the most important step! You must configure your delivery address to our cyber cafe location for pickup.

Use This Delivery Address:

Name: [Your Full Name]

Phone: [Your Phone Number]

Address: Stopper Tech Cyber Cafe

Location: [Your Cyber Cafe Address]

City: [Your City]

Additional Info: "Deliver to Stopper Tech Cyber Cafe for pickup"

Steps to add address:

Go to "My Account" → "Address Book"
Click "Add New Address"
Enter the delivery details exactly as shown above
Set this as your default delivery address
Save the address

3 Browse and Shop

Browse through thousands of products on Kilimall and add items to your cart. We recommend starting with smaller items for your first order.

Use the search function to find specific products
Check product reviews and ratings
Compare prices from different sellers
Add items to your cart
Review your cart before checkout

4 Complete Your Order

Proceed to checkout and ensure your delivery address is set to our cyber cafe. Choose your preferred payment method.

Review your cart and quantities
Confirm delivery address is set to Stopper Tech
Choose payment method (M-Pesa, Card, etc.)
Apply any discount codes if available
Complete the payment process

5 Order Tracking & Communication

After placing your order, keep us informed so we can track the delivery and notify you when it arrives.

Contact Us After Ordering:

WhatsApp: +254 713 159 136

Email: services@stoppertech.co.ke

What to share:

Your order number
Items ordered
Expected delivery date
Your contact information

6 Pickup Your Order

We'll notify you immediately when your order arrives at our cyber cafe. Come and collect your items at your convenience.

We'll call/text you when the order arrives
Bring a valid ID for verification
Inspect your items before leaving
Keep your receipt for warranty purposes

Our Service Charges

Account Setup Assistance

KSh 200

Help creating and configuring your Kilimall account

Address Book Configuration

KSh 150

Setting up delivery address to our cyber cafe

Personal Shopping Assistance

KSh 300

Help finding and ordering products online

Order Tracking & Management

KSh 100

Tracking your orders and delivery updates

Secure Pickup Service